Privacy Policy

Privacy Policy - the basics

Effective Date: 01/04/2025

At Tide Technology Limited your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase from us.

1. Who We Are

We are Tide Technology Limited, a UK-based retailer specialising in refurbished technology. Our website address is: www.tidetechnology.co.uk

2. What Data We Collect

We may collect the following types of personal data:

Name and contact details (email address, phone number, shipping/billing address)
Payment information (processed securely via third-party providers)
Purchase history and customer support interactions
IP address, browser type, and device information (via cookies)

3. How We Use Your Data

We use your personal information to:

Process and deliver your orders
Communicate with you about your purchase or inquiries
Improve our website and customer service
Send updates or promotional offers (only with your consent)

4. Sharing Your Data

We do not sell or rent your personal information. We only share data with trusted third parties when necessary, such as:

Payment processors (e.g., Stripe, PayPal)
Delivery services (e.g., Royal Mail, DPD)
Website analytics tools (e.g., Google Analytics)

All third parties are required to respect your privacy and handle your data securely.

5. Cookies

Our website uses cookies to enhance user experience and track website usage. You can manage or disable cookies in your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent at any time (where applicable)

To exercise your rights, contact us at sales@tidetechnology.co.uk.

7. Data Security

We take appropriate measures to secure your personal data and protect it from loss, misuse, or unauthorised access.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:
📧 sales@tidetechnology.co.uk